Two SIMs on one phone: check the data default deliberately
Make the intended roles of your home and travel lines explicit, and use the manufacturer’s guidance to check the configuration.
Device settings
Explore Openline stories about Device settings, with practical ideas for staying connected wherever you travel.
5 stories to explore
Restarting a phone and deleting an eSIM are not the same troubleshooting step
Use precise language when following support instructions, and do not turn a routine connection check into an unnecessary removal of the profile.
Your eSIM is installed, but you are not online: check before changing
Separate the presence of an installed profile from the settings and plan conditions needed for a connection, without deleting anything in frustration.
Read your phone’s connection status in context
A status label is a starting point for a question, not a complete explanation of the plan, settings or task you are trying to use.
Set up a travel eSIM in a sensible order
Check the device, read the plan instructions and prepare access to the setup information before changing settings on the phone.
LESS ROAMING. MORE ROAMING AROUND.The world is waiting.
Find your destination The world is waiting.
Your connection shouldn’t be.
Find an eSIM for wherever your next story takes you.